The snowblower. If you recall, the first time I ever tried using it, it wouldn't start. At the time, I chose not to name the manufacturer or where I purchased it, so as not to disparage a company without cause.Well, now I know the whole story.
The 7 to 10 days to repair took 13. Of course, they didn't notify me of the delay; I had to call them. And because of the delay, it was another week before I could pick it up. (My neighbor with the pickup truck was out of town.)
The problem, according to the repair center? The unit was overfilled with oil.
I should have guessed. After all, I didn't put a single drop in it.
The snowblower came with oil when I bought it, added by the store's staff. They also loaded it into our SUV on its side, leaking oil into our vehicle. I'm not sure which mistake truly caused the issue, or if it was a tag-team effort. Either way, it's now clear which of the players was the culprit:
Troy-Bilt makes quality snowblowers.
Lowe's staff ruins them.1
1 Yes, I realize our experience may well have been a single, isolated instance. But the above holds true for 100% of the snowblowers I have purchased there, so I stand by my statement.