The snowblower. If you recall, the first time I ever tried using it, it wouldn't start. At the time, I chose not to name the manufacturer or where I purchased it, so as not to disparage a company without cause.
Well, now I know the whole story.The 7 to 10 days to repair took 13. Of course, they didn't notify me of the delay; I had to call them. And because of the delay, it was another week before I could pick it up. (My neighbor with the pickup truck was out of town.)
The problem, according to the repair center? The unit was overfilled with oil.
I should have guessed. After all, I didn't put a single drop in it.
The snowblower came with oil when I bought it, added by the store's staff. They also loaded it into our SUV on its side, leaking oil into our vehicle. I'm not sure which mistake truly caused the issue, or if it was a tag-team effort. Either way, it's now clear which of the players was the culprit:
Troy-Bilt makes quality snowblowers.
Lowe's staff ruins them.1
1 Yes, I realize our experience may well have been a single, isolated instance. But the above holds true for 100% of the snowblowers I have purchased there, so I stand by my statement.
You can't argue with 100%.
ReplyDeleteHope the snowblower's running smoothly now.
I haven't been able to fully test it, because the only snow we had the past week was minimal and melted by midday. But hey, it starts. And runs. If I'm luckily, it'll also do the thing it's name purports to do.
DeleteAlso, I disagree. I can totally argue with 100%. I just can't argue successfully. (Stupid math.)
That figures! No surprise that Lowes did the damage.
ReplyDeleteWell, technically, they didn't do the damage. The oil did. They simply empowered the oil.
DeleteJerks.